Reports and Guides

How to Organise and Modernise Your Legal Support Services

Law firms across the globe are under pressure from all fronts; whether it is customer demands, unrelenting drive on costs, requests for price transparency, growing demand for agile working or an increasing need to have operational insight into support costs. Download this guide to learn how to build the future shape of your organised, centralised and modernised legal support services.

Read more

How to organise and modernise your legal support services - Part 13

Read part 13 of the guide: How to Organise and Modernise Your Legal Support Services, this time focusing on celebrating success. Being able to articulate the future means you know when you have arrived where you intended to. Whilst the temptation will be the next project on the list, don’t forget to celebrate success.

Read more

How to organise and modernise your legal support services - Parts 11 & 12

Read part 11 & 12 of the guide: How to Organise and Modernise Your Legal Support Services. How will you approach the transition? And in what order? Find out in this guide

Read more

How to organise and modernise your legal support services - Parts 9 & 10

Read part 9 & 10 of the guide: How to Organise and Modernise Your Legal Support Services. How do you know which is the best for you? Will this be evolution or revolution? Find out in this guide

Read more

How to organise and modernise your legal support services - Parts 7 & 8

Read part 7 & 8 of the guide: How to Organise and Modernise Your Legal Support Services. What will the services be called? Can you assign SLAs to them? How can you give the team ownership? Find out in this guide

Read more

How to organise and modernise your legal support services - Parts 5 & 6

Read part 5 & 6 of the guide: How to Organise and Modernise Your Legal Support Services. Who knows most about what needs to happen? Who do we have who will own this? And who has the internal credibility? How will you partner with your supplier? Find out in this guide

Read more

How to organise and modernise your legal support services - Parts 3 & 4

Read parts 3 and 4 of the guide: How to Organise and Modernise Your Legal Support Services, focusing on Speed, Cost and Competence. To improve those services, the following is a useful set of questions to build up a picture of the status quo...

Read more

How to organise and modernise your legal support services - Parts 1 & 2

Read parts 1 and 2 of the guide: How to Organise and Modernise Your Legal Support Services to find out what’s wrong with the status quo. Knowing why your firm would benefit from organising and modernising your support functions is the ideal starting line. What benefits can you expect? What benefits can your customers expect?

Read more