Trends Analysis for Legal Support Staff Structures, Costs, and Value

Gain insight into year-over-year trends around legal team structures, turnover, costs, and the value support staff offer within a modern-day law firm. Some key findings from the analysis include: 39% of firms expect support staff salaries to increase by up to 10%.

How law firm leaders can boost profits and enhance people productivity

Accelerating the Redesign of Support Services to Meet Escalating Client Demand for Cost Effective Legal Services

Explore the challenges faced by law firms in a cost-driven market and how to optimize efficiency and talent in our latest legal report. Discover key insights into falling demand for legal services, workforce changes, and strategies for the future.

Leveraging People, Process and Technology to Accelerate Change

Read Report Five to learn how firms are leveraging people, process, and technology to accelerate change. Uncover why 91% of respondents believe that hybrid working would greatly benefit from better visibility of workloads. Unlock the key methods which law firms are leveraging investment to improve their support staff structures and see how BigHand Workflow Management is helping law firms achieve their long-term goals.

Evolving Support Structure Best Practice Now and in the Future

Report Four examines how firms are understanding the shift towards a 75% centralized and 25% direct support model, and its impact on cost, efficiency, and client services. Learn how effective support services can set firms apart by meeting client expectations and leveraging a wider talent pool and find out how to leverage data insights to create optimal support structures that adapt to evolving market needs.

(Continued) Lack of Visibility Despite Mandated Return to the Office

In Report Three see how firms are introducing enhanced visibility and automation into the end-to-end workflow process and why traditional approaches fall short in addressing the core issue and may even exacerbate attrition rates.

Managing Staff Attrition without Compromising Effective Performance

Continuing lawyer and support staff attrition crisis. Retirement time-bomb. Scarcity of skills. Report Two of BigHand’s latest research into legal support services unpacks how firms are evolving their support structures in response to rising staff attrition.