Resource Management Report and Guide Resources

Resource Management Resources

Reports and Guides

Effective Resourcing at the Heart of Client Engagement and Retention

Rising Client Demands. Prioritizing Engagement. Dedicated Expertise. Proactive Change. BigHand’s latest market insights research into legal work allocation and resource management looks at how client expectations and demands are changing. Not only do they expect work to be carried out by the right people, with the right skills, at the right time and at the right cost but they also expect those people to be treated fairly at every stage of the employee lifecycle.

Safeguarding Profit in a Declining Market Through Resourcing

Clients demand financial visibility. Conflicting strategies. Talent and profit. Proactive change. People and process. BigHand’s latest market insights research into legal work allocation and resource management looks at how the global economic downturn is being felt by the majority of law firms and how client expectations will continue to have a significant impact on profitability unless firms achieve far more efficient resource management.

Increasing DEI Focus to Safeguard Profit and Relationships

Lateral hiring and diversity targets. Accelerate change. Dedicated expertise. Competitive Essential. BigHand’s latest market insights research into legal work allocation and resource management looks at how law firms are under more pressure from both clients and employees to improve diversity. Firms that actively introduce resourcing models that enable DEI-led resourcing will not only be in a strong position to attract and retain talent but will be far more likely to win new business.

Improving Talent Retention with Career Growth and Development

Career development. Improving equitable access to work. Lack of knowledge transfer. Information shortfall. BigHand’s latest market insights research into legal work allocation and resource management looks at the importance of securing and retaining top talent in a declining market amidst the threat of lateral hiring. To minimize the risk of losing long nurtured talent, firms are looking more closely at understanding individual career goals and ensuring lawyers are allocated work that supports those objectives.

Investing in People, Process, and Technology to Transform Resource Management Intelligence

Digital transformation. Maximizing talent retention. DEI commitment. Trusted partners. BigHand’s latest market insights research into legal work allocation and resource management looks at how investment in people, processes and technology to support effective, diverse and equitable resourcing and career development is key to the retention of both clients and lawyers.

Accelerating the Redesign of Support Services to Meet Escalating Client Demand for Cost Effective Legal Services

Explore the challenges faced by law firms in a cost-driven market and how to optimize efficiency and talent in our latest legal report. Discover key insights into falling demand for legal services, workforce changes, and strategies for the future.

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Leveraging People, Process and Technology to Accelerate Change

Read Report Five to learn how firms are leveraging people, process, and technology to accelerate change. Uncover why 91% of respondents believe that hybrid working would greatly benefit from better visibility of workloads. Unlock the key methods which law firms are leveraging investment to improve their support staff structures and see how BigHand Workflow Management is helping law firms achieve their long-term goals.

Evolving Support Structure Best Practice Now and in the Future

Report Four examines how firms are understanding the shift towards a 75% centralized and 25% direct support model, and its impact on cost, efficiency, and client services. Learn how effective support services can set firms apart by meeting client expectations and leveraging a wider talent pool and find out how to leverage data insights to create optimal support structures that adapt to evolving market needs.