Reports and Guides

The 2025 Legal COO: Challenges, Opportunities & Priorities 

Discover how law firm COOs are transforming operations with smart data, agile talent strategies, and legal tech. Explore key trends and strategies for 2025 from BigHand.

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The CFO's Perspective: Building Financial Resilience in 2025 

Discover how law firm CFOs are driving financial resilience in 2025 with smart budgeting, advanced analytics, and strategic tech investments. Read key insights from BigHand.

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Talent Optimization: The Legal CHRO 2025 Mandate to Empower Lawyers & Staff

Discover how legal CHROs can drive talent optimization in 2025. Learn strategies to retain top lawyers and staff, balance workloads, leverage technology, and enhance profitability. Explore data-driven insights for smarter workforce planning and a people-first approach to law firm success.

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Guide: The Path to Legal Resource Management

Access this guide to achieving efficient, profitable and career-enhancing work-allocation at your law firm with BigHand Resource Management. Discover the specific stages of implementing resource management technology and how to extract maximum value.

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How law firm leaders can boost profits and enhance people productivity

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Retaining Clients, Profit and Lawyers with Proactive Talent Management

In the midst of an economic downturn, law firms globally are being challenged on several fronts from profit to client engagement and talent retention. Lawyers are a law firm’s most valuable asset and attitudes towards work have changed with hybrid working in place. To better support the legal market with these challenges and understand law firms’ progress in achieving better resource management, during May 2023 BigHand gathered a total of 825 responses from law firm leaders, operations teams, HR and resource managers/ work allocation teams from firms of 50+ lawyers from North America and the UK.  

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Effective Resourcing at the Heart of Client Engagement and Retention

Rising Client Demands. Prioritizing Engagement. Dedicated Expertise. Proactive Change. BigHand’s latest market insights research into legal work allocation and resource management looks at how client expectations and demands are changing. Not only do they expect work to be carried out by the right people, with the right skills, at the right time and at the right cost but they also expect those people to be treated fairly at every stage of the employee lifecycle.

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