Guide: The Path to Legal Resource Management

Access this guide to achieving efficient, profitable and career-enhancing work-allocation at your law firm with BigHand Resource Management. Discover the specific stages of implementing resource management technology and how to extract maximum value.

How law firm leaders can boost profits and enhance people productivity

Retaining Clients, Profit and Lawyers with Proactive Talent Management

In the midst of an economic downturn, law firms globally are being challenged on several fronts from profit to client engagement and talent retention. Lawyers are a law firm’s most valuable asset and attitudes towards work have changed with hybrid working in place. To better support the legal market with these challenges and understand law firms’ progress in achieving better resource management, during May 2023 BigHand gathered a total of 825 responses from law firm leaders, operations teams, HR and resource managers/ work allocation teams from firms of 50+ lawyers from North America and the UK.  

Effective Resourcing at the Heart of Client Engagement and Retention

Rising Client Demands. Prioritizing Engagement. Dedicated Expertise. Proactive Change. BigHand’s latest market insights research into legal work allocation and resource management looks at how client expectations and demands are changing. Not only do they expect work to be carried out by the right people, with the right skills, at the right time and at the right cost but they also expect those people to be treated fairly at every stage of the employee lifecycle.

Safeguarding Profit in a Declining Market Through Resourcing

Clients demand financial visibility. Conflicting strategies. Talent and profit. Proactive change. People and process. BigHand’s latest market insights research into legal work allocation and resource management looks at how the global economic downturn is being felt by the majority of law firms and how client expectations will continue to have a significant impact on profitability unless firms achieve far more efficient resource management.

Increasing DEI Focus to Safeguard Profit and Relationships

Lateral hiring and diversity targets. Accelerate change. Dedicated expertise. Competitive Essential. BigHand’s latest market insights research into legal work allocation and resource management looks at how law firms are under more pressure from both clients and employees to improve diversity. Firms that actively introduce resourcing models that enable DEI-led resourcing will not only be in a strong position to attract and retain talent but will be far more likely to win new business.

Improving Talent Retention with Career Growth and Development

Career development. Improving equitable access to work. Lack of knowledge transfer. Information shortfall. BigHand’s latest market insights research into legal work allocation and resource management looks at the importance of securing and retaining top talent in a declining market amidst the threat of lateral hiring. To minimize the risk of losing long nurtured talent, firms are looking more closely at understanding individual career goals and ensuring lawyers are allocated work that supports those objectives.