This report considers the workflow management trends between lawyers and support staff within North American firms of 50-99 lawyers, and how they can seize their inherent advantages in 2022 and beyond.
BigHand gathered a total of 914 responses across senior Operations, HR, Support Services, Resource Management and Practice Group Leader roles, from firms of 50+ lawyers in the UK, North America and APAC. This follow-up report specifically considers the workflow management trends for North American firms of 50-99 lawyers.