Following the launch of their entry level cloud-based technology less than four years ago, BigHand has announced that BigHand Professional, their software-as-a-service (SaaS) offering, now supports more than 1,000 different SME legal and professional services customers.

BigHand, well recognized for working primarily with large law firms and NHS Trusts identified that a secure, cloud-based product could deliver significant value for SME’s. Smaller firms face a combination of ever increasing pressure on budgets, a competitive requirement to be just as efficient as larger players, and an often limited in-house IT capacity. BigHand Professional, an entry-level voice workflow product delivered in the cloud, quickly proved popular. Based on an annual subscription, it offers dictation and speech recognition, compatibility with any smartphone or hardware and it ensures users can be as effective when out of the office as they are at their desk.

Cloud-based technologies are changing the way many smaller professional services firms process their work. Eleni Prodromou, Partner at Layzells Solicitors, says: “We needed to find a solution that could keep up with our fast-paced workload and enable us to deliver legal solutions in a more timely manner. After reviewing the options for small to medium sized practices, BigHand was the obvious choice. They were able to offer us a solution with many enterprise-level technology capabilities at a competitive price.”

James Kippenberger, Managing Director of Commercial Product Management, says: “Firms used to face the challenge of cost versus quality or security when choosing software, putting enormous pressures on the end solution. BigHand’s software meets industry security standards and gives clients the secure platform they need to keep data risks under control whilst offering a solution that is rapid to deploy and easy to use.

"We are delighted to have over 1,000 SME’s already benefitting from BigHand Professional. We believe this is just the start as demand for cloud based software continues to increase across the legal, finance, property and healthcare sectors.”