Client success story originally shared on iridium-technology.com. Iridium Technology is now part of BigHand. Learn more here.

Problem: A Texas-based law firm with more than 100 attorneys was running one of the time-and-billing companies’ own BI/analytics modules but was not getting the support it needed. The firm also desired faster processing, unique customizations, and a higher quality cube. 

Solution: The firm implemented Iridium, now part of BigHand's BI Revenue and Profit modules, taking advantage of Iridium’s world-class support and customizability. Iridium’s tools offer complete flexibility, which allows the firm to fully customize based on their requirements, including custom profitability logic to allocate expenses and profits according to firm policy. 

Impact: In addition to providing a better understanding of revenue, expense, and profit, the sophistication and customization of Iridium, now part of BigHand’s tools allowed the firm to better understand the profitability of its contingency work. This makes it easier for the firm to price those matters and decide which cases are worthwhile. The firm is also able to gauge its profitability without including its higher risk, but higher reward, continency work. This allowed them to determine how much contingency work they can take on while maintaining an acceptable level of risk.