Cole, Scott & Kissane, P.A. Chooses BigHand for Digital Dictation and Sees Marked Increase in Efficiency.

Prior to BigHand, the firm’s attorneys were using a variety of solutions, including individual instances of desktop dictation software and even tape dictation devices to dictate work, submit time entries and accomplish other administrative tasks. With the multitude of tasks that attorneys were relying on dictation for, the firm wanted to provide one robust, consolidated system that would unify their workflow and allow the greatest functionality.

Jason Thomas, Chief Technology Officer for the firm stated, “Our firm has made a major commitment to utilize the best available technology so our people can provide superior service to our clients. BigHand Workflow Management consolidates all of our dictation needs into one streamlined, easy-to-use system. The BigHand dashboard gives a complete view of all the dictation tasks in the system and gives everyone insight into the total work in the queue, and the speech recognition and mobility functions allow us to get dictations through quickly and efficiently even when the attorneys are away from the office.” Thomas also states, “Since we’ve implemented BigHand, we’ve cut our transcription time in half, which frees up our support staff to work on other important tasks.”

About Cole, Scott & Kissane, P.A. 

Cole, Scott & Kissane is a full service law firm with 11 offices across the state of Florida. The firm experience covers a broad spectrum of legal areas with deep knowledge and expertise in each. The firm philosophy is to provide clients the benefit of joining ever-changing technology with hard work, the willingness to go the extra mile, the teamwork of attorneys working for the benefit of their clients, and the integrity and the tenacity that is found in effective attorneys. Their goal and firm commitment is to continue to serve their clients as efficiently and effectively as possible.