Optimizing Legal Support for Future Success

  What you'll walk away with

• Actionable strategies for boosting support staff productivity
• Industry insights on improving talent retention
• Best practices on streamlining work delegation for greater efficiency and profitability

  Who should attend

• C-Suite
• Heads of HR, People teams, or DEI
• Heads of/Managers of Support Services
• Operations Directors
• IT Managers

January 21st | 11am EST 4pm GMT

Leveraging workflow management technology and people investment for operational excellence

Join our webinar to discover how law firms can optimize support services in response to evolving demands and staff attrition. With over half (55%) of firms employing Workflow Managers and 54% using workflow technology, we’ll explore how BigHand Workflow Management can streamline processes, reduce costs, and meet client expectations. Learn about the ROI of these investments and how they can enhance both operational efficiency and workforce engagement. 

On-Demand Recording

Emerging trends in law firm talent management

Watch as our legal experts uncover the latest insights from BigHand's research 'Emerging Trends in Law Firm Talent Management.' Discover how client expectations for value and timeliness are shifting. Our experts delve into the latest strategies firms are implementing to optimize talent and workload to meet client demand for value-driven legal services, while boosting profits.

On-Demand Recording

Product preview: Workflow Management

See the latest features, along with a comprehensive look at the full capabilities of Workflow Management. Discover how our technology can streamline task delegation, improve support services resource allocation, and provide visibility across your support function, ensuring the right work is handled by the right resource, at the right cost. 

On-Demand Recording

Maximizing legal support utilization: Driving productivity and profitability in modern law firms

Is your support team being utilized efficiently? In this session, we'll explore best practices for aligning support staff with the right tasks, ensuring efficient workflows, and leveraging technology to drive performance. Plus, hear directly from one of our clients as they share their tips, tricks, and real-world experiences in maximizing support staff effectiveness to boost profitability.

On-Demand Recording

Succession planning toolkit: Retaining and developing legal support talent

High attrition rates among legal support staff can disrupt productivity and client service. Learn effective strategies for in-house talent development, focusing on creating clear career paths, targeted training, and understanding your team’s skills and expectations. Discover how technology can help to identify and cultivate individuals ready to advance, ensuring seamless succession planning. Join us to strengthen your support team from within!