Redefining Legal Support: Data-led Strategies for the Future

Join our client panel discussion on how being more data-driven can elevate your support services. This session provides actionable insights into how data can transform your legal support operations, driving efficiency, enhancing service delivery, and empowering your teams to deliver unparalleled value to both attorneys and clients.

February 18th

12pm ET / 5pm GMT

Speakers:

Duska Frink Global Director - Solutions Management, BigHand

Unlocking the Value of Legal Resource Management

In today’s competitive legal market, effective resource management is no longer a luxury—it’s a necessity. Hear our panel of clients discuss how strategic resource management enhances client satisfaction, supports attorney career ambitions and drives profitability. Gain insights into optimizing work allocation, improving resource utilization, and aligning skills with demand to maximize efficiency and firm performance.

February 19th

12pm ET / 5pm GMT

Speakers:

Dave Cook Global Director - Resource Management, BigHand

Product Preview: Workflow Management

Get an exclusive look at BigHand Workflow Management and its latest features. Discover how our technology can streamline task delegation, improve resource allocation, and provide visibility across your support function, ensuring the right work is handled by the right resource, at the right cost.

February 19th

1pm ET / 6pm GMT

Speakers:

Daniel Morrissey Senior Customer Success Manager, BigHand

Product Preview: Resource Management

Discover how leading law firms optimize resource management, from partner-led work allocation to resource manager-led setups with tailored work allocation technology. Learn to increase billable hours, improve work quality, enhance lawyer retention, and win more clients by leveraging firm-wide visibility, skill-based assignments, and faster resourcing. Transform your approach to achieve better profitability and satisfaction.

February 20th

12pm ET / 5pm GMT

Speakers:

Vanessa Jerrom Senior Lead Consultant, BigHand

Intelligence-Led Decision-Making: Building a Commercial Mindset to Boost Profits and Deliver Client Value

How do you balance profitability with client demands for added-value with a commercial mindset backed by data-driven insights? Hear from BigHand clients on how they have utilized our financial solutions to empower their people to use technology and data to maximize profitability and foster a culture of financial awareness and agility.

February 18th

11am ET / 4pm GMT

Speakers:

Rod Wittenberg Senior Vice President – Financial Productivity, BigHand

Product Preview: Business Intelligence

Explore how BigHand Business Intelligence empowers your firm to drive strategic decisions with data. Through interactive dashboards, uncover trends in billing, collections, and profitability; analyze staff utilization and matter performance; and drill down into detailed metrics across practice groups, clients, and more. See how this powerful platform transforms your firm's insights.

February 19th

11am ET / 4pm GMT

Speakers:

George Egford Solutions Manager, BigHand

Product Preview: Matter Pricing

Our latest market research indicates growing client demands for transparency, flexible pricing, and meticulous matter budgeting. See how BigHand Matter Pricing meets these needs by enabling performance analysis, eliminating pricing guesswork, providing clear budgets, and optimizing strategies with scenario planning. Enhance profitability and client satisfaction with this powerful tool.

February 20th

11am ET / 4pm GMT

Speakers:

Alec Koster Solutions Consultant, BigHand

Product Preview: Budgeting & Forecasting

Discover how firms are transforming their budgeting processes from time-consuming tasks into strategic tools for success. This live demo showcases tools for streamlining budgeting, accurate revenue forecasting, dynamic reporting with drill-down insights, and customizable entry and management tailored to your firm. See how these features drive data-driven decisions, improve accountability, and enhance financial success.

February 20th

1pm ET / 6pm GMT

Speakers:

Jeff Suhr Vice President of Financial Operations, BigHand

Product Preview: Document Creation

Discover how BigHand Document Creation, enhanced by DocStyle, helps law firms create flawless documents faster. Learn to ensure brand consistency, catch and repair issues automatically, and compare versions with precision. See how these tools enhance client satisfaction, optimize billable hours, and streamline document creation for maximum efficiency.

February 18th

1pm ET / 6pm GMT

Speakers:

Judie Rahman Senior Solutions Expert, BigHand

Building the Basics: Essentials for Effective Legal Documentation

In this session, BigHand clients will discuss how their firms have optimized document creation processes, to achieve consistency, compliance and efficiency. Gain insights into their best practices and learn how to lay a strong foundation for successful and error-free legal document creation.

February 20th

2pm ET / 7pm GMT

Speakers:

Judye Releford Senior Customer Success Manager, BigHand