How to Organise and Modernise Your Legal Support Services

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Law firms across the globe are under pressure from all fronts; whether it is customer demands, unrelenting drive on costs, requests for price transparency, growing demand for agile working or an increasing need to have operational insight into support costs. Download this guide to learn how to build the future shape of your organised, centralised and modernised legal support services.

Here we share a 13-part guide to building the future shape of your organized, centralized and modernized legal support services.

Introduction: Law firms across the globe are under pressure from all fronts; whether it is customer demands, unrelenting drive on costs, requests for price transparency, growing demand for agile working or an increasing need to have operational insight into support costs.

As is always the case, there is no single solution to the collective issues. There is, however, a developing trend when it comes to building the future shape of legal support services that are more organized, centralized and modernized. The shape is assembled more around cost, competency and tasks and less around department, relationship or location.

About BigHand Workflow Management

To provide the best client service while supporting your bottom line, it’s vital to ensure your teams are working efficiently and smartly. Ineffective and outdated methods of delegating tasks makes it easy for things to be overlooked, means your workforce isn’t properly optimised, your tasks aren’t being delivered on time, and your bottom line is suffering as a result. BigHand Workflow Management is a task management solution that lets you turn your tasks into fully auditable, digital workflow entries. You can create tasks from voice, email, electronic or paper-based requests – from document production requests to reprographics and travel bookings.