“In the past year we have met with many providers, but none impressed us more than Servtouch with their knowledge and client support ethos.” 

BigHand and Servtouch are responding to demand across Asia, specifically from legal and professional service firms, for solutions such as digital dictation and speech Recognition, as well as workflow and document production technologies. With the latest partnership, clients in the region will be able to benefit from BigHand’s technology with greater local support. 

Prior to the partnership, BigHand conducted a thorough research phase to find the right channel partner in Singapore to support and drive regional sales.  This involved meeting with a number of providers and finding an alignment in business ethos, as well as a common drive to offer exemplary customer service. Research lead BigHand to Servtouch and an exciting agreement. 

Regarding the new partnership, Wee Chin Hee, VP of Enterprise Software from ServTouch-Wywy said, “BigHand’s reputation in providing leading software to professional services firms around the world is second to none. This partnership we will enable us to extend great solutions with excellent support for organisations based in our region.” 

In addition to BigHand’s core voice productivity solutions, Servtouch is also the first partner to offer BigHand’s workflow and document production tools, BigHand Workflow Management and BigHand Office, which were both launched at the BigHand APAC conference in Sydney in March 2015. 

BigHand is committed to supporting the growing demand in the Asian market and are looking forward to working closely with Servtouch to successfully launch in the new region.