Existing Customer?

Our technology is now relied upon by over 100,000 professionals worldwide and as such we have invested thoroughly in our infrastructure and internal expertise to ensure all our clients receive the service levels they demand. It is our belief that each firm should be treated on their own merit- regardless of size - and be provided a level of service and product quality that is a clear leader in the field of digital dictation and speech recognition software.

Whether you are a small firm with just a handful of professionals or an international law firm with thousands of daily users, your feedback and satisfaction is our number one concern - and it is an ethos that has allowed us to build an award-winning software business.

During Feb 2010 we closed 95% of all calls logged, and in an independent survey 90% of our clients said that they got the right person with the necessary expertise to address their issue on their initial call.

If you are an existing client and require technical support please contact technical.support@bighand.com

If you are an existing customer and would like to order further hardware, software or services please contact accountmanagement@bighand.com

Alternatively please contact us by telephone on one of the following numbers:

USA: +1 312 893 5906
Canada: +1 416 216 4609
UK and Europe: +44 (0) 20 7940 5902
Australasia Tel: +61 (0) 2 9290 8562